Life in Australia

As a student studying in Australia, you have certain rights and responsibilities. You will find legal aid and advice at your education provider and through a range of government services.

Australia has legal protection for overseas students studying in Australia. The Commonwealth Government’s Education Services for Overseas Students (ESOS) Act 2000 governs all education providers’ responsibilities to overseas students studying in Australia.

The ESOS Act and related laws protect international students through:

  • The ESOS legislation and recent reforms
  • The National Code
  • The Overseas Students Ombudsman
  • The Tuition Protection Service​

The ESOS standards cover a range of information you have a right to know about and the services that must be offered to you by Australian education providers. These include:

  • orientation to help you understand the course and more about the place you are studying, as well as access to support services that can help you study and adjust to life in Australia
  • the education provider’s contact officer or officers for overseas students
  • what your provider’s requirements are for satisfactory attendance
  • what your provider’s requirements are for satisfactory progress in the courses you study and what support is available if you are not progressing well
  • if you can apply for course credit and the circumstances in which your enrolment can be deferred, suspended or cancelled
  • a complaints and appeals process.

Your responsibilities as an international student in Australia As an international student on a student visa, you are responsible for:

  • complying with your student visa conditions
  • ensuring you have and continue to maintain your Overseas Student Health Cover (OSHC) for as long as you stay in Australia as a student
  • telling your provider if you change your address or other contact details
  • meeting the terms of the written agreement with your education provider
  • meeting the restriction on transfer between registered providers
  • maintaining satisfactory course progress
  • maintaining satisfactory attendance where applicable.

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